Order Related

If you wish to change your order phone number and/or address, you can do so by navigating to the ‘My Order’ section before shipping. You will see a small edit icon to edit the details. You cannot change the address or number once the product is shipped.
You can review the status of your orders and other related tracking information by visiting the “My Orders” section.
  • Once the order is shipped, you can see a button "Track" which will give you more detailed information about your order status.
  • If your order has been shipped and you are still not able to know the order status through tracking link, wait for 12 hours. In some rare cases, courier partner takes up to 12 hours to activate the tracking link. Kindly check after the mentioned time frame.
If your most recent order is not showing after successful payment, please do not worry, please check again after 10 minutes.
In case of a Failed Delivery, please contact us through our customer support contact details.
WeCreativez WhatsApp Support
Our customer support team is here to answer your questions. Ask us anything!
👋 Hi, how can I help?

Register Now