How can I use a coupon code on my order?Lely's2018-11-28T14:40:16+05:30
When you click on the “place order” button, you are directed to a page where you can redeem any Reward Points or coupon code.
On this page, you can enter the coupon code and the respective discount will be applied to your order.
You can then proceed to checkout and pay the remaining amount using any other form of payment.
Note: Only one coupon code can be used on a single order. If you choose to cancel an order after applying a coupon code, it would not be usable for a later purchase. In case of suspected misuse of coupons, Lely’s reserves the right to cancel orders.
What is Cash on Delivery (CoD)?Lely's2018-11-28T14:39:44+05:30If you are still uncomfortable making online payments, you can use our Cash on Delivery (CoD) facility. This facility allows you to pay your invoice amount in cash at the time of actual delivery to your doorstep. All you have to do is select Cash on Delivery as your payment option during checkout.Kindly note:
You can only make CoD payments in Indian Rupees. Currently, we do not accept foreign currency or demand drafts.
Due to the limitations of the courier partners we use, CoD is not yet available for all zip codes in India. During the checkout process, you can use our Zip Code Finder to check if the CoD facility is available for your delivery address.
The CoD facility is free for all orders above Rs.1000.
For any COD orders below Rs.1000, there is Rs.60 CoD fee.
How safe is it to use your debit/credit card or make an online payment on Lely’s?Lely's2018-11-28T14:39:16+05:30We use the secure payment gateway for card payments. These are industry-standard secure payment methods so that we can ensure that all your online transactions at Lely’s are processed in an extremely secure environment.What steps does Lely’s take to prevent card fraud?Our trusted online payment partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team:
When our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents.
The ID documents help us ensure that the purchases were indeed made by a genuine cardholder.
How do I pay for a Lely’s purchase?Lely's2018-11-28T14:38:39+05:30You can pay for a Lely's purchase by one of the following options:
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